FAQs
Where are the items shipping from?
Currently our studio is in Sydney, Australia. We ship our European orders from Paris, France and all the other orders from Sydney, Australia.
How long does shipping usually take?
Be sure to check the product page or check out page for the production time associated with your Goldie Paris item.
We are a small business and we care about the environment so our items are mostly made to order, which means if it is not indicated that the item is in stock, the production times will be 3-4 weeks. Then, shipping time to Australia is usually 3 days.
Once it’s ready, you’ll receive a shipping confirmation email where you can find your tracking number to follow your order on its journey to you!
How does it work for international orders?
We consider an international order, an order placed outside of France or Australia
- Prices and shipping fees for international orders do not include Import and Customs Duties, Value Added Taxes (VAT), tariffs, brokerage or other fees that may be levied by the destination country. Goldie Paris is not responsible for these fees, nor for Customs-related delivery delays. Please note that for the USA, or most European countries, there isn't custom fees since we ship from Paris.
- If the customer refuses delivery due to government-required costs from the destination country, incurred costs to return the package to the sender are the responsibility of the purchaser.
- The order recipient is the importer of record and must comply with all laws, regulations, and restrictions of the destination country.
Are the diamonds real?
Absolutely, yes, oui, 100% yes.
Our diamonds are real. they are just more conscious with less environmental damages and significant advantages for our planet.
Will it tarnish?
Never. We only use solid gold, which is real gold. Which mean it's not plated, not filled. It's real gold that will never tarnish, it won't oxidize or discolor, it's waterproof you can wear it all day everyday for a really long time and pass it on to new generations.
Can I wear my jewelry at the gym?
Our collections are designed to be worn and made for real life. That means you can wear it at the gym, at the supermarket, while traveling, you can shower with it, you can cook with it, work with it , you do you!
However be mindful that we can't control what happens at the gym and depending on what you do things might break. We can't be responsible for any of that but your jewelry won't lose its spark of you sweat in it.
What is a lab grown diamond and can you tell the difference with a mined diamond?
You can't, they are identical. They are just as beautiful and durable as mined diamonds without the human and environmental consequences of mining. Lab-made diamonds are chemically and optically identical to a mined diamond. They have the same thermal and electrical conductivity as mined diamonds. Meaning they are just as beautiful and durable as mined diamonds without the human and environmental consequences of mining.
Can you tell me more about your materials?
We work with 9kt, 10kt 14k & 18k solid recycled gold and high quality lab-grown diamonds to ensure each piece is conflict-free and ethical. Please read our promise here to learn more about our materials.
Do Goldie Paris Diamonds come with certifications?
The diamonds currently used in our jewellery are considered “melee” diamonds (less than 0.25CT/4mm approx.) and therefore do not come with certifications. However, Our lab-grown diamonds are sourced via Responsible Jewellery Council and SCS Global certified manufacturers.