Shipping Policy
Shipping Information
Our studio is based in Sydney, Australia, and we currently ship to Australia, New Zealand, France, the UK, the USA, and across Europe.
Most of our pieces are made to order, as part of our commitment to sustainability. Please check the product description or information at checkout for estimated production times:
- If the item is listed as in stock, it will ship immediately.
- For made-to-order items, production takes approximately 4 to 6 weeks.
Once your piece is ready, you’ll receive a shipping confirmation email with your tracking number, allowing you to follow the journey of your order to you.
Estimated shipping times:
- Australia: Approx. 3 business days
- International: Varies by destination, calculated at checkout - between 1-3 weeks.
International Orders
Orders placed outside of Australia are considered international.
Please note:
Prices and shipping fees do not include import duties, VAT, customs fees, tariffs, or any other costs imposed by the destination country. Goldie Paris is not responsible for these additional charges or any customs-related shipping delays.
If a customer refuses delivery due to these government-imposed costs, they are responsible for the return shipping costs of the package to us.
The order recipient is considered the importer of record and must comply with all local laws, taxes, and import regulations.
